Shipping & Returns
We truly love all of our Irie Mi Collection customers and we strive to deliver excellent customer service daily! Part of our customer service standards is doing everything possible to ensure your purchase is delivered safely and within a timely manner. Please review our shipping and return policies below.
How do you ship your items?
We ship all of our products via FIRST CLASS USPS domestic mail with an average of 3-5 day delivery time. You will receive a tracking number via email once your order has shipped.
Do you ship everyday?
YES except weekends and Holidays. Please order accordingly to meet your timeline.
Do you ship Internationally?
YES we ship Internationally by USPS FIRST CLASS MAIL. We have found this to be the cheapest and most affordable BUT it does not come with tracking or insurance. YOU are responsible for TAXES & DUTIES in your country. International orders shipped First Class do not come with tracking numbers except Canada, UK and Australia.
How long does it take to ship and receive an item once its ships?
We ship all orders in 1-4 business days.
Transits as follows:
3-5 days for U.S Customers
2-4 weeks for International
This is an average timeline (please expect delays during holidays and busy seasons)
These are not guaranteed transit times.
Refunds are not accepted. We do welcome exchanges, if an item is damaged. If you would like to exchange an item due to damage issues, please contact us as soon as you receive your order. Exchanges MUST be done within 5 days of receiving your purchase. NO EXCEPTIONS. Buyer must pay all shipping fees in order to receive an exchange. Meaning, shipment postage return to IRIE MI COLLECTION for exchange and postage for Exchange to be shipped back to you.
Exchanges - All exchanges must be approved before being sent back! No exceptions. Please contact us immediately so that we may arrange for your exchange.
We are happy to assist you with any questions and concerns.